Information We Collect

Information You Provide

• Personal Identification: Name, email address, phone number, fax number
• Company Information: Company name, job title, industry type
• Transaction Information: Billing address, shipping address, VAT ID or tax registration number
• Payment Information: Processed through encrypted secure payment gateways (we do not store full credit card details)

Automatically Collected Information

• Device & Connection: IP address, browser type and version, timezone, operating system, device type
• Usage Data: URL clickstream, pages viewed, search queries, page response times, interaction data
• Cookies: We use cookies and similar technologies to recognize your browser. See our Cookie Policy for details

How We Use Your Information

• Order Fulfillment: Processing orders, arranging shipments, handling payments, sending order notifications
• Customer Service: Responding to requests, resolving technical issues and product inquiries
• Personalization: Recommending relevant electronic components based on your browsing history
• Marketing: With your consent, sending emails about new products, promotions, or industry news (you can unsubscribe at any time)
• Security & Compliance: Detecting fraud, preventing abuse, and fulfilling legal obligations

Information Sharing

We never sell your personal information to third parties. We may share information with:

• Logistics Partners: FedEx, DHL, UPS for order delivery
• Payment Processors: PayPal, Stripe for secure transaction processing
• Analytics Services: For website performance optimization
• Legal Requirements: When required by law, regulation, or court order

Data Security

We implement industry-standard security measures including SSL/TLS encryption, firewalls, access controls, and regular security audits to protect your information from unauthorized access or disclosure.

Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

For privacy inquiries, contact support@wwdparts.com.

Last updated: January 2023