Shipping & Delivery Policy

Shipping & Delivery Policy

Fast, reliable global shipping for electronic components

Shipping Methods & Carriers

We partner with the world's leading logistics companies to offer flexible options:

  • DHL Express: Global coverage, typically 3-7 business days
  • FedEx International: Excellent service in North America & Europe, 3-7 business days
  • UPS: Reliable worldwide delivery, 3-7 business days
  • TNT: Strong European coverage, 3-7 business days
  • EMS: For specific countries/regions, approximately 10-15 business days
  • SF Express: High-efficiency delivery within Asia

If you have your own logistics account (FedEx/DHL/UPS), we support Freight Collect service. Please provide your account number at checkout.

Shipping Rates & Free Shipping

Standard Rates

  • Shipping costs are calculated automatically based on package weight, volume, and destination
  • Starting rates for most international orders: approximately US$60-100 (varies by region)
  • Remote area surcharges may apply as defined by the carrier
Free Shipping: Orders over US$1,000 with total weight under 3kg qualify for free shipping. Exceptions may apply for oversized packages or shipments to select countries.

Processing & Delivery Times

Order Processing

  • In-Stock Items: Picked and packed within 4 hours of payment confirmation
  • Daily Cut-off: Orders confirmed before 5:00 PM (GMT+8) on business days ship same day
  • Weekends & Holidays: Orders are prioritized on the next business day

Estimated Delivery Times

Asia Pacific
1-3 business days
North America
3-5 business days
Europe
3-7 business days
Other Regions
5-10 business days

Packaging & Tracking

  • All components are packed with professional ESD-safe and moisture-barrier materials
  • Tracking numbers are provided via email within 24 hours of dispatch
  • Track your shipment at any time through the carrier's website or our order dashboard

Customs, Duties & Taxes

  • All international orders are shipped DAP (Delivered at Place) unless otherwise agreed
  • Import duties, taxes, and customs clearance fees are the responsibility of the buyer
  • We provide all necessary commercial invoices and documentation to facilitate smooth customs clearance
  • For large orders, we can assist with export declarations and certificates of origin

Shipping Issues

  • Lost Packages: If your package is not delivered within the estimated timeframe, contact us and we will initiate a carrier investigation
  • Damaged Shipments: Please inspect all packages upon receipt. Report any visible damage within 48 hours with photos
  • Address Errors: Please ensure your shipping address is accurate. Re-delivery charges may apply for incorrect addresses

For any shipping inquiries, please contact us at support@wwdparts.com.